Shipping Details

At Saleem IT Solution, we provide IT services and digital solutions that do not always require physical shipping. However, for customers who purchase hardware, software licenses, or other deliverable IT products, we follow the shipping guidelines below.

1. Delivery Options

We offer the following delivery methods:

  • Digital Delivery (For Software & IT Services):
    • Website development, software solutions, and digital products are delivered via email, cloud storage, or online platforms.
    • Clients receive project files, credentials, and documentation via email or secure links.
  • Local Delivery (For Hardware & Physical IT Products):
    • Available within Depalpur, Okara, and nearby areas.
    • Delivery is handled by our team or third-party courier services.
  • Nationwide Shipping (For IT Hardware & Accessories):
    • We ship across Pakistan via trusted courier services.
    • Customers will receive tracking details once their package is dispatched.

2. Shipping Costs

  • Digital Products & Services: Free delivery via email or cloud storage.
  • Local Deliveries: Charges depend on location and order size.
  • Nationwide Shipping: Shipping fees vary based on product weight, delivery distance, and courier service rates.

3. Delivery Timeframes

  • Digital Services & Software: Delivered within 1–3 business days, depending on the project scope.
  • Local Delivery (Hardware): Estimated 1–2 business days within Depalpur and Okara.
  • Nationwide Shipping: Estimated 3–7 business days based on location and courier service.

Note: Delivery times may vary due to weekends, public holidays, or courier delays.

4. Order Processing

  • Orders placed before 3:00 PM will be processed the same day.
  • Orders placed after 3:00 PM will be processed the next business day.
  • You will receive an order confirmation email with delivery details once your order is processed.

5. Tracking & Delivery Updates

  • For physical shipments, customers will receive a tracking number once their order is dispatched.
  • If you do not receive your order within the estimated timeframe, please contact us for assistance.

6. Lost or Damaged Packages

  • If your package is lost or arrives damaged, report it within 48 hours of delivery.
  • We will coordinate with the courier service to resolve the issue.
  • If applicable, we will replace the product or process a refund based on our Refund Policy.

7. Shipping Restrictions

  • We do not ship internationally at this time.
  • Certain IT products may have restrictions depending on availability or legal regulations.

8. Contact Us

For shipping inquiries or assistance with your order, please contact:

Address: Salho Norayka Tehsil Depalpur District Okara
Phone: 03256987175
Email: saleemakhtaritsolutions@gmail.com

Thank you for choosing Saleem IT Solution! We are committed to providing fast and reliable service.