Terms and Conditions

Welcome to Saleem IT Solution. These Terms and Conditions govern your use of our IT services, software solutions, and related products. By accessing our services or making a purchase, you agree to comply with these terms.

1. General Information

  • Business Name: Saleem IT Solution
  • Address: Salho Norayka Tehsil Depalpur District Okara
  • Phone: 03256987175
  • Email: saleemakhtaritsolutions@gmail.com

These terms apply to all services provided by Saleem IT Solution, including website development, software solutions, IT consulting, digital marketing, and hardware sales.

2. Services and Products

  • We provide IT services, software solutions, and IT hardware products.
  • All projects and services are customized based on client requirements.
  • We ensure that all deliverables meet quality standards, but results may vary depending on project complexity and client inputs.

3. Pricing and Payments

  • Prices for IT services and products are provided upon request and vary based on project scope.
  • Payments must be made via cash, bank transfer, or digital payment methods.
  • For custom projects, advance payment may be required before work begins.
  • Any additional features or changes requested after the project agreement may result in extra charges.

4. Order Confirmation and Delivery

  • Orders for IT services and hardware are confirmed only after payment is received.
  • Digital services (such as website development and software solutions) will be delivered via email or cloud storage within the agreed timeframe.
  • Hardware products will be delivered via local pickup or courier service. Refer to our Shipping Policy for details.

5. Refunds and Cancellations

  • Refunds are available under specific conditions outlined in our Refund Policy.
  • Custom software development, website projects, and digital services cannot be refunded once work has started.
  • If a project is delayed due to client inaction, the order may be canceled with a partial refund (if applicable).

6. Client Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information regarding your project requirements.
  • Respond to requests for feedback and approvals in a timely manner.
  • Use our services ethically and legally.

We are not responsible for delays caused by the client’s failure to provide necessary information or approvals.

7. Intellectual Property Rights

  • All software, websites, graphics, and digital solutions developed by Saleem IT Solution remain our intellectual property until full payment is received.
  • Clients are granted a non-exclusive license to use the delivered products after final payment.
  • Unauthorized reproduction, resale, or modification of our work without consent is prohibited.

8. Limitation of Liability

  • Saleem IT Solution is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
  • We are not responsible for losses due to third-party service failures (e.g., hosting providers, domain registrars).
  • Clients should maintain regular backups of their website or software to prevent data loss.

9. Confidentiality

  • Any personal or business information shared with Saleem IT Solution will be kept confidential and used only for project-related purposes.
  • We will not disclose client data to third parties without consent, except as required by law.

10. Termination of Services

We reserve the right to terminate services if:

  • The client engages in fraudulent or illegal activities.
  • Payment obligations are not met.
  • The client violates any terms outlined in this agreement.

11. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Okara, Pakistan.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Updates will be communicated through our official channels.

13. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us:

Address: Salho Norayka Tehsil Depalpur District Okara
Phone: 03256987175
Email: saleemakhtaritsolutions@gmail.com

Thank you for choosing Saleem IT Solution. Your trust in our IT solutions is our priority!